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Sometimes we just have to have the conversation with someone. Whether it be performance management, a hard conversation with a friend or colleague, or even a partner, from time to time we need to have a difficult conversation that can be beset by our anxiety. During this 1.5 hour on-line workshop, you will explore the challenges associated with hard conversations and how they might impact on the way we interact with others. You will also walk away with an approach to craft a conversation that is respectful to the other person and allows us to position ourselves to be heard.