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Sometimes it falls on educators to give parents feedback that is hard for them to hear. Because we are often anxious about upsetting parents or causing a rift in our relationship, many of us find these situations uncomfortable and awkward. This webinar will discuss some strategies that will assist you to feel more confident when faced with a hard conversation. We will be looking at how you can determine the readiness of parents to hear the feedback, how to use language that ensures the parent is in the best position to hear what we have to say, as well as how to manage any potential fallout. We will also look briefly at the role of documentation, and how it can support the conversations, and ultimately the quality of relationships between the setting and home.